Water damage services

Burst pipe and leak damage: stop the water, then protect the structure

For a burst pipe or active leak, shut off the water at the fixture valve or the main shut-off, switch off power to wet areas only if you can do it without standing in water, and photograph the damage. Then call a plumber to fix the source and a restoration provider to dry the structure.

Wrench resting in a stainless steel sink with water droplets

Stop the source first

Nothing else works until the water stops.

  1. Close the valve at the fixture (toilet, sink or appliance) if one is within reach and dry to touch.
  2. If it is a supply line or you cannot find the cause, close the main shut-off.
  3. Open a faucet at the lowest point of the house to drain the remaining water in the pipes.
  4. If water is near outlets, appliances or the electrical panel, stay out of the water and call an electrician or your utility.

Common Florida leak sources

Source What it often looks like
Supply line burst or loose connection Sudden flow; can release a lot of water quickly
Slab leak (pipe under the concrete floor) Hidden for a long time; shows as damp or warm floors or a rising bill
AC condensate drain line or pan overflow Water at the air handler, in a closet, or a stain on the ceiling below
Water heater failure Water around the base; rust or damp insulation
Washing machine or dishwasher hose Water in the laundry area or kitchen, often behind the appliance
Refrigerator ice-maker line A slow, hidden leak under flooring

What to document before cleanup

  • Photos and short videos of every affected area, wide and close-up.
  • The date and time you found it and what you did to stop it.
  • Damaged items, with brand and approximate age if you know them.
  • Plumber and repair invoices.

Keep damaged items you can safely keep until your insurer says otherwise. See the Florida insurance claims guide.

Why a dry-looking floor can still be a problem

Water travels under flooring and into wall bottoms. If a leak ran for even a short time, moisture can stay in the subfloor and drywall long after the surface dries. The U.S. EPA advises drying water-damaged areas within 24 to 48 hours to help prevent mold. A moisture meter reading is the only reliable check, which is what structural drying includes.

Who to call

  • A licensed plumber repairs the pipe or fixture.
  • A restoration provider extracts water and dries the structure.
  • Your insurer should be told early. Florida has strict deadlines for giving notice of a claim, covered in the insurance guide.

Common questions

Where is my main water shut-off?

Common places are near the water meter at the street, on an outside wall where the supply enters the house, in a garage, or near the water heater. Find it before you need it and make sure everyone in the home knows.

How can I tell if I have a slab leak?

Possible signs are an unexplained rise in the water bill, the sound of running water when everything is off, warm spots on the floor, or damp flooring with no visible source. A plumber can confirm it with leak detection equipment.

Is a slow leak under the sink really water damage?

Yes. Small leaks can soak cabinets and flooring for weeks before anything shows. Fix the leak, dry the cabinet and check the area again after a few days.

Sources

Links open the publisher's own page. General information only; it is not legal, insurance or engineering advice.