What to expect when you call

Call, describe the problem, and a water damage restoration professional serving your area inspects the damage and explains the work and price before anything starts.

What happens when you call

  1. Call and describe the problem. Say where the property is and what happened: a burst pipe, a roof leak, flooding or a sewage backup.
  2. Get an inspection. A water damage restoration professional serving your area checks the damage and finds out how far the water has spread.
  3. Agree the plan before work starts. You get an explanation of the work, the price and the terms before anything begins.

See the ZIP codes covered in each city on our service area pages.

Common questions

Is there a charge to call?

No. Only your normal phone charges apply. Ask for the price and terms before any work begins, and do not agree to work you do not understand.

What should I do while I wait?

If it is safe, shut off the main water valve, keep away from wet electrics, and take photos of the damage. Call 911 if anyone is in danger.